At Prompt Rank Global ("we", "our", or "us"), we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. If you have questions, contact us at privacy@promptrankglobal.com.
Information We Collect
Contact Information: name, email address, company, website URL, and any notes you submit via our forms.
Usage Data: pages visited, time on site, and basic device information collected via analytics or server logs.
Cookies and Similar Technologies: used to remember preferences and measure performance. See Cookies.
Payment Information: if you purchase our service, payments are processed by our third‑party processor (e.g., Stripe or PayPal). We do not store full payment card details on our servers.
How We Use Information
Provide, operate, and improve our services.
Respond to inquiries and deliver customer support.
Process transactions and send related information (such as confirmations and invoices).
Send service notices and important updates.
Monitor security, prevent fraud, and enforce policies.
Comply with legal obligations.
Legal Bases for Processing (EEA/UK only)
If you are in the EEA or UK, we process your personal data under these legal bases: (i) contract (to provide the service), (ii) legitimate interests (to secure, improve, and market our services in a way that respects your privacy), (iii) consent (for non‑essential cookies/communications), and (iv) legal obligation.
Sharing of Information
Service Providers: analytics, hosting, customer support, and payment processing.
Legal: to comply with law, protect rights, or respond to lawful requests.
Business Transfers: as part of a merger, acquisition, or asset sale (we will provide notice if required by law).
We do not sell your personal information.
Data Retention
We keep personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of data and our regulatory obligations.
Security
We employ reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.
International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your data.
